Your question has been sent.
Expect an answer!
2606 Colony Loop, New Llano, LA 71461, New Llano
08:00 - 17:00
08:00 - 17:00
08:00 - 17:00
00:00 - 17:00
00:00 - 17:00
Chili's posted hours Wednesday 11 AM - 10 PM Christmas, hours may vary
I do not know. I so not work for Chili's at all. I LOVE THE FOOD!!
Went right went they opened. The manager was more than accommodating, in making special accommodations and seating me in a spot that wasn't even open in a corner away from the majority of people. The waitress was great food was on point. Definitely would suggest going for lunch when they open, that crew has their stuff together.
Best chilis I have been to.
The sirloin steak is terrible. Has gristle in it and also they put some kind of sauce on it that taste nasty. My husband also said the same thing
Overall great food. I feel like this is one of the main franchise restaurants in the area therefore, there really shouldn’t be too many complaints. Customer service is great and my kids love the food. Will be returning!
I love boneless wings with no ranch or celery!!! Best $10 I ever spent!!!
It's a regular Chili's. We had an absolutely fantastic server. Food was quick and delicious, especially given how busy they were. Seating took about 10 minutes at a 530 PM visit on a weekday.
The food was wonderful and the service was friendly and very helpful. My waitress was so good I think she deserves a huge raise even.
Got there when opening at 11 on Sunday. Seated immediately. Not crowded. Availability to sit at the bar, booth, table, or tall tables with stools. Waitress was very attentive but not over bearing. Good variety on the menu- soup, salad, chicken, tacos, steak, shrimp, pasta, etc. We ordered the blackberry sweet tea, sunrise margarita, southwestern eggrolls appetizer, chicken bacon ranch quesadillas and steak. Nothing was disappointing. Amazing flavors, everything hot, steak cooked to correct request. Options to pay to the waitress or at the electronic tablet on the table.
Ridiculous. Drove there after calling in an order for two bone in wing orders, while we are sitting in the parking lot ten minutes later we get a call that they are out of the bone in wings. Fine. We order bone in wings with two drinks, we were told it would be ten minutes. 30 mins later we get our wings with only one drink. We finally get our order correct, drive home and see the dried up sauce just thrown unevenly over the chicken. No celery, and no ranch or blue cheese. Never had terrible service here before but tonight was just inexcusable.
Awesome food and drinks. Friendly staff. Great supporters of our community events
Food was as usual just the service was slow b the bar tender was doing everything it seemed. I know she had to get 10k steps in the time I was there. On a Sunday at that
Ordered curbside takeaway, our "food will be ready" time was 6:24. I arrive at 6:24 and text "here" as I'm instructed, but at 6:45 I have to go inside because nobody has come out to us yet. When I finally get our food, instead of the 10oz medium rare sirloin Iordered I get a 6oz well done sirloin and my son's cheese quesadilla is overcooked to the point that the tortilla is a crispy chip and the cheese is burnt. I go in to talk to someone about my order and am told by a server that my steak is definitely 10oz, they just have smaller sizes here, whatever that means. I said I wanted to speak to a manager, but after waiting another 10min I just left. Probably won't be back here again, which sucks because options in this area are severely limited, but I think this location knows and preys on this fact.
Mixed drinks were good and the bbq brisket was lovely. A little cold inside so bring a coat!
I'm so disgusted...had my mind set on ribs, and they let us know after waiting 15 min on a table, then 15 more minutes to order that they are out of ribs!! Really? How do you run out of your signature item?
Bad sevice, not happy with the food, won't be back
Food seems better than the last time I went. Waiting service is still lacking.. either the waiters are not working as a team or you become forgotten at times.
Been coming here for a few years. Customer service is usually ok, but the food is hit or miss depending on what cooks are in the back. The restaurant cleanliness is also hit or miss. Seems to be better food during the day .
We showed up at 2:00. As we were seated, the table had 3 chairs....and food still under from previous customers. I stepped accidentally on food left. I found a cleaner table to eat at. Waitress was friendly. After ordering I started looking and seeing the grease and grime on their chairs and plenty of small food pieces scattered here and there. It was just dirty. Dinner came out but I was uneasy about the hygiene of what might be in the kitchen. Getting a broom and sweeping the floor seemed to be a challenge to someone. Tables were still dirty, seats needed to be srubbed....terrible.
This is my favorite restaurant to have date night with my husband. The servers are all so friendly and easy to talk to. And the drinks are always made so well. We also love playing the Trivia table game while we wait! Great place!
Food and service was great. Mary the bartender was awesome. Overall great visit!!
Pretty good place to eat, the waitress was very nice and helpful. I had made a reservation for 12 people and 18 showed up; the staff was quick to accommodate the extra people without hesitation and were happy to help us out! I strongly recommend this restaurant.
God himself designed the nachos here, every chip is covered individually.
The food was good. The service and wait time sucked. I tries to keep in mind that they were busy but its kind of a shame when you got to keep reminding the waitress that you're waiting on drinks or food....
Great service and great food at amazing prizes! Definitely recommend!
Chicken fajitas were excellent. The two for $25 meal deal is the best.
My husband and I visited on a Thursday night around 6:30. We are here on business. When we arrived we noticed immediately how loud it was. Other Chili locations we have frequented were not this way. We were seated in a cramped space not even arm length from the people seated next to us. Our drink order was taken and served right away. We then gave our dinner order. We sat there for 55 minutes and not once did our waitress come and let us know about our order. We ended up walking out. Unacceptable.
Meal and wait staff was good had social distancing. Highly recommend to stop in and grab a bite.
The staff was so friendly and very attentive. Food was fantastic! I will definitely be back!
I loved it. Service was nice and fast. No charge on refills which i loved lady brought me 3 waters and 2 lemonades while i was eating. Portions were good size. I reccomend the quesadilla, and chips and salsa
Served me raw salmon in my to go order.
Honestly the food was okay. My tummy was a little upset after eating. I ordered burger bites which is 4 sliders and I ate half of 1 and uh not good!
Clean restaurant, friendly staff, good food.
Always great service and delicious food never been disappointed
Excellent as always. Food is great and the staff are super friendly.
It was allfall the food was disgusting i will never eat there ever they brought me the wrong food
Bad experience slow service the food bad quality and most of the elements inside the dishes are just can food and the meet not so well grilled
I had the chicken grilled sandwich.it was good, tasty and reasonable. Ice tea could use a little more tea taste. Like herbal tea types now that we see in the 21st century now.
Service was real slow took over a hour to get our order forgot to turn it into kitchen. Food was good when we finally got it
Great drink offers, person touch with staff
My husband and I was there for our 25th wedding anniversary on Friday. We ordered drinks and appetizers and then they brought our drinks out timely. When another lady brought out my appetizer the lady sat it in front of my husband and he and I both tried to tell her that was my plate she didn't listen so I grab my plate burning 3 of my fingers. We told her and she walked away. Our waitress came over a few minutes later and we told her she got me a bag of ice. I had to sit there during our meal and hold a bag of ice on my burning fingers. I asked for a manager and never got to talk to one. We left very unhappy but we did make sure that our waitress was taken care of because she did do everything she could to help me. As far as going back we don't know we will or not.
Great food and awesome drinks. Good place to just relax and enjoy some company
Great service. Delicious food.
Not bad, not fabulous. Rice tasted like chili powder, salsa tasted like a tin can. Everything else was delicious. The 2 for 1 drinks are a great deal!
Always have excellent experiences with Chili's. Wonderful staff, excellent service. The lovely lady working the to-go register tonight was very pleasant and made sure our order was complete and all together. We dont go very often but it is always a pleasure.
Great food and service
The people are nice,and the food is great. I like it hear.
Food was really good. Had the ancho salmon, and chicken enchilada soup. The salmon goes really well with three avocado ranch. Had really great service, our waitress Brandy was excellent.
Variety of Tex-Mex favorites and great flavors. Loved the brisket tacos the most.
Sometimes it's a hit and miss with chillis. When is good the food is amazing.
Always fast service when I do curbside!
Your question has been sent.
Expect an answer!
Thank!
Your review has been submitted.
Thank you for being with us!
We will call you back!